Shipping

I am currently shipping within Canada, and I am opening up cross border and international shipping again.
Please understand that the current cost of shipping from Canada is very high, and completely out of my control. 

All items will ship from Kitchener, Ontario, Canada through Canada Post for domestic orders with Tracking and Full Insurance.

Cross border and International shipping will be handled by FedEx, using International Connect Plus. 

All of my pieces will come gift boxed, in a velvet pouch and packed in a bubble mailer to ensure  safe travel. When necessary I may pack multiple items in the same box to save you additional shipping costs. 

My shipping prices are based on your cart total and reflect the amount to be insured. This is the only way that I ship to protect your purchase as well as myself. 

Please Note: while shipping times are mostly back to normal they are still not guaranteed and fluctuate, therefore I cannot guarantee them either. If you were in a hurry to receive your item please keep this in mind.
Refunds for late arrivals will not be given.
THIS IS NOT NEGOTIABLE.

Please allow 1-5 business days of order processing time. My shipping days usually fall on Tuesdays and Fridays.

It is the responsibility of the buyer to pay all shipping fees, unless free shipping is offered as a promotion.
These fees are calculated by the shipping provider (Canada Post or FedEx) and the customs agency/ department of the destination country/region. 
I have NOTHING to do with these prices.

I have no control over Import Fees, Duties, Taxes or Tariffs. These fees are the responsibility of the buyer and must be paid to your country for importing goods from Canada.

The shipping cost covers tracking and Insurance of your purchase. This is the only way I ship my artwork as it protects both myself and the buyer. 
It is an offence to lie on customs forms and I will NOT do it, no exceptions. 

If I am made to feel guilty or emotionally manipulated in response to shipping costs, taxes, tariffs or duties/fees by a buyer, The order will be immediately refunded and cancelled. 
This behaviour will NOT be tolerated.

Within Canada
For all orders within Canada, Expedited or Express Post Service will be provided.
Shipping time: 2-6 business days
Includes tracking and insurance

USA
All orders to the United States will ship with FedEx International Connect Plus. 
Shipping time: 5-10 business days
Includes tracking and insurance of your purchase. 

International
International orders will ship with FedEx International Connect Plus. Transit times are approximately 5-14 business days. 
Transit times are not guaranteed.

*International shipping prices from Canada can be very high and I do apologize, this is very heartbreaking to me and many other artists and small businesses that I know.

IMPORTANT NOTE: Any customs, tariff, duties or import taxes charged for US and International orders are the responsibility of the buyer.

LOCAL CUSTOMERS PLEASE READ BELOW!!!

I do offer local pickup. If you are in the K-W area of Southern Ontario you are more than welcome to checkout with the free pickup option. When your item is ready for pickup you will be prompted to either call or email me so that we can arrange a date and time for you to come and collect your order at both of our earliest conveniences.