Shipping

Shipping Policy 

I am currently shipping within Canada and the United States and adding more countries to my shipping zones based on requests. (Please understand that the current cost of shipping from Canada is very high, and completely out of my control.

All items will ship from Kitchener, Ontario, Canada through Canada Post with Tracking and Full Insurance. All of my pieces will come gift boxed, in a velvet pouch and packed in a bubble mailer to ensure  safe travel. When necessary I may pack multiple items in the same box to save you additional shipping costs. 

My shipping prices are based on your cart total and reflect the amount to be insured. This is the only way that I ship to protect your purchase as well as myself. 

Please Note: while shipping times are mostly back to normal they are still not guaranteed and fluctuate, therefore I cannot guarantee them either. If you were in a hurry to receive your item please keep this in mind.
Refunds for late arrivals will not be given.
THIS IS NOT NEGOTIABLE.

Please allow 1-5 business days of order processing time. My shipping days usually fall on Tuesdays and Fridays.

It is the responsibility of the buyer to pay all shipping fees, unless free shipping is offered as a promotion.
These fees are calculated by the shipping provider (Canada Post) and the customs agency/ department of the destination country/region.
I have NOTHING to do with these prices.

The shipping cost covers tracking and Full Insurance of your purchase. This is the only way I ship my artwork as it protects both myself and the buyer.
It is an offence to lie on customs forms and I will  NOT do it, no exceptions.
If I am made to feel guilty or emotionally manipulated in response to shipping costs, taxes, or duties/fees by a buyer, The order will be immediately refunded and cancelled.
This behaviour will NOT be tolerated.

Within Canada
For all orders within Canada, Expedited or Express Post Service will be provided.
Shipping time: 2-6 business days
Includes tracking and insurance

USA
All orders to the United States will be sent as either tracked packet or expedited/express parcel.
Shipping time: 4-8 business days
Includes tracking and full insurance of your purchase.

International
International orders will ship international tracked packet, international parcel surface or international xpresspost. 

International Shipping transit times approx:

Tracked Packet~15-25 business days (not guaranteed)
Includes tracking and full insurance.

International Parcel Surface ~15-60 business days (not guaranteed)

XpressPost International ~ 8-15 business days (guaranteed)

*International shipping prices from Canada are very high and I do apologize, this is very heartbreaking to me and many other artists and small businesses that I know.

IMPORTANT NOTE: Any customs, duties or import taxes charged for US and International orders are the responsibility of the buyer.

LOCAL CUSTOMERS PLEASE READ BELOW!!!

I offer local pickup. If you are in the K-W area of Southern Ontario you are more than welcome to arrange free pickup. Please email prior to your purchase letting me know that you intend to pickup your purchase and I will send you a discount code to change the shipping cost to free. We will then arrange a pickup date and time that is convenient for both of us.